1. Who We Are
Magnum Catering is a Trabzon-based industrial catering company providing institutional meal services to hospitals, universities, municipalities, military and industrial clients across Türkiye. This Privacy Policy describes how we handle personal data collected through our website (magnumcatering.com.tr) and during the provision of our services.
2. Information We Collect
- Information you give us: name, organisation, phone, email, sector, headcount, location and message — submitted via the quote-request form, contact form or directly by email/phone.
- Information collected automatically: IP address, browser type, device, referring page and pages visited (server logs and analytics).
- Service-related data: contract, invoice, dietary-requirement and delivery records arising from the catering service we provide to your institution.
3. How We Use Your Data
- To respond to enquiries and prepare offers
- To enter into and perform our service contract with your institution
- To plan menus that meet medical, religious and dietary requirements
- To meet legal obligations (tax, food-safety inspections, KİK Public-Procurement audit trails)
- To improve our website's content, performance and security
4. Legal Basis
We rely on: your consent (forms and marketing communications), the performance of a contract, our legitimate interests (responding to business enquiries, securing our website), and compliance with Turkish law (KVKK No. 6698) and — where applicable to EU-based contacts — the GDPR.
5. Sharing
We do not sell personal data. We may share data with: hosting and IT-service providers acting under data-processor agreements; auditors and lawyers under confidentiality; courts and public authorities where required by law. International transfers are made only with appropriate safeguards or your explicit consent.
6. Retention
We keep personal data only as long as necessary for the purposes for which it was collected and for the periods required by Turkish tax, commercial and labour legislation. Quote-request submissions are kept for 24 months unless a contract follows.
7. Security
We apply industry-standard technical and organisational measures including TLS encryption in transit, role-based access control, audit logs and regular security reviews. Despite all reasonable measures, no transmission over the internet is 100 % secure.
8. Your Rights
You have rights to access, rectification, erasure, restriction and objection under KVKK Article 11 and, where applicable, the GDPR. Submit your request to info@magnumcatering.com. We respond within 30 days.
9. Cookies
Our website uses functional and analytical cookies. See our Cookie Policy for details.
10. Changes
We may update this Policy from time to time. The "Last updated" date above reflects the most recent revision.
11. Contact
For any privacy-related question, please contact info@magnumcatering.com.
