Production Process & Quality Management

Transparency is a
supply standard.

A 5-step auditable process from farm to plate. ISO 22000 and HACCP backbone, daily sample retention, temperature log per shipment, monthly audit report.

Farm to Plate, 5 Steps

Each step is audited and recorded.

01 · SUPPLY

Local Producer

HACCP-approved local supplier pool. Seasonal-first, cold-chain controlled receipt. Every entry is logged.

02 · MENU

Dietitian Approval

28-day rotating menu tailored to the institution. Medical diet, allergen, cultural sensitivity, and calorie balance approved by a dietitian.

03 · PRODUCTION

Hygienic Kitchen

ISO 22000 and HACCP steps. Stainless lines, color-coded cutting, raw–cooked separation, 24-hour sample retention.

04 · DELIVERY

Cold Chain

Thermo-port vehicles (hot +65°C / cold +4°C). GPS+temperature log, signed delivery, arrival temperature report.

05 · SERVICE

Plated & Bedside

65°C+ to the bedside, hot line in the canteen. Plates pass through 82°C+ wash. Samples retained 72 hours after service.

Our Quality Metrics

Not in words — in numbers.

82°C+
Dishwashing temperature
Industrial dishwasher; every plate is washed at 82°C+ after each service.
65°C+
Hospital bedside service
Temperature chain from kitchen to plate via thermo-tank. Temperature log per delivery.
−18°C
Blast freezer
Fast blast line; reaches −18°C within 90 minutes after fresh production.
+4°C
Cold-chain truck
Temperature monitor in cold transport; log delivered to the institution as monthly report.
72 hr
Sample retention
Samples taken from each meal are kept in sterile containers for 72 hours after service. Available on demand.
14
Allergen categories
EU 1169/2011 compliant 14 allergens — gluten, milk, eggs, peanuts etc. on color-coded lines.
28 days
Rotating menu
The same menu does not repeat for 28 days. Calorie, protein and micronutrient balance measured weekly.
0
Reported food poisoning
Zero food-related cases since 2017 across all contracts — confirmed by ISO audits.
All Our Certifications

Quality must be accredited and auditable.

Our accreditations are independently audited regularly. Original documents are provided to the institution upon request.

Traceability & Transparency

Every grain that goes to the plate is on record.

100%
Supplier traceability
Lot numarası ile ham madde takip
Aylık
Administrative audit report
Sıcaklık · numune · alerjen logu
7/24
Open to facility visits
Önceden randevu ile her tesise
Frequently Asked

About production, hygiene and audit .

A 100 g sample of every dish served is kept under lock for 24 hours at 0–4 °C. It is logged with the date, dish, batch and the responsible chef's signature.

Each facility has a full-time dietitian. The weekly menu is reviewed for allergen, calorie and macro balance, then approved by the customer's administrative panel before production starts.

From production to bedside the temperature stays above 65 °C for hot dishes and below 4 °C for cold ones. Every vehicle has GPS and a temperature logger; the report is shared monthly with the customer.

14 allergen categories run on colour-coded production lines and are tracked from purchasing to plating. The packaging carries the allergen list; menus highlight allergens in advance.

Yes — we are open to facility visits with prior appointment. Hygiene zoning will be explained and the production line, sample storage and dietitian station can be observed live.

Yes — originals can be reviewed on site, scanned copies can be sent by email. Validity periods and audit reports are also provided.

For requests requiring a tender file, please email tender details to teklif@magnumcatering.com — we'll respond within 24 hours.

Want to see production live?

Visit one of our facilities in Trabzon, Bilecik or Bayburt by appointment and inspect the production line, cold chain and sample cabin live.

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